Our Guarantee

We at PremiumBlooms.com are proud to send the freshest, most beautiful flowers. Your complete satisfaction is our guarantee. If you are not satisfied for any reason, please contact our customer service center at 1-877-847-4181 Monday to Friday from 8:00 AM to 5:00 PM EST or e-mail us at sales@premiumblooms.com 

CANCELLATION POLICY: 
Cancellations are required within 48 hours from the date and time you place your order.
To cancel an order within 48 hours please call 1-877-847-4181, Monday-Friday between the hours of 8:00am-5:00pm Eastern Standard Time, or email: sales@premiumblooms.com and save your email receipt.

RETURN/REFUND POLICY:  
Claims must be made within 48 Hours of receiving your product. Please contact us at 1-877-847-4181 Monday-Friday between the hours of 8:00am-5:00pm Eastern Standard Time, or email: sales@premiumblooms.com and save your email receipt. 

Important: We are unable to accept returns on flower orders. Please report any issues by calling us at 1-877-847-4181 within 24 hours of receiving the product.
Note: A credit will be issued to the purchase credit card within 30 days of receipt.

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