Space
Floral LLC, together with its subsidiaries ("Space Floral LLC,"
"we" or "us"), is committed to keeping our customers
informed about how we use the information we gather from you through the use of
each of our websites located at, or linked to, the URLs www.premiumblooms.com, (collectively,
our "Sites ").
Please
read this privacy policy ("Policy") carefully to understand how we
will use and protect your personal information. We will not share your personal
information with anyone except as described in this Policy. Changes to this
Policy will be announced on each of our Sites at least ten (10) days in
advance, so please check back periodically. By using any of the Sites or
obtaining any product or service through any of the Sites, you agree to the
collection and use of information as set forth in this Policy. If you do not
agree to this Policy, please do not use any of the Sites.
Questions
regarding this Policy should be directed to info@spfloral.com or we may also be
contacted directly at the following address:
Attn:
Office of the General Counsel
Space Floral LLC.
P.O. Box 521235
Miami,
FL, 33152
This
Policy will explain the following regarding use of each of our Sites:
1.
What Personally Identifiable Information do we collect from you?
2. Where do we collect information from you and how do we use it?
3. Who is collecting your information?
4. With whom do we share your information?
5. How may you update, correct or delete your Personally Identifiable
Information?
6. What are your choices regarding collection, use and distribution of your
information?
7. What security precautions are in place to protect against the loss, misuse
or alteration of your information under our control?
8. Cookies/Clear GIFs.
9. Children, parental consent and privacy.
10. You should carefully review privacy policies of any third-party sites
accessible from any of our Sites and any co-branded websites not covered by
this Policy.
11. Contacting us about privacy questions or concerns.
12. Policy changes.
1.
What information does Space Floral LLC collect from or about you?
In
order to better provide you with numerous products and services, each of our
Sites collects two types of information about its visitors: Personally
Identifiable Information and Non Personally Identifiable Information. Our
primary goal in collecting information from you is to provide you with a
smooth, efficient and customized experience while using our Sites.
Personally
Identifiable Information: "Personally Identifiable Information"
refers to information that lets us know the specifics of who you are and can be
used to identify, contact or locate you. Personally Identifiable Information is
requested when you register with us, order a product or service, fill out
surveys, participate in contests or sweepstakes, correspond with us, or
otherwise volunteer information, for instance, through the use of one of our
greeting, hint or reminder services or to request a catalog. Personally
Identifiable Information might include your name, mailing address, telephone
number, mobile phone number, email address, and other identification and
contact information. If you are using a greeting, email a friend, hint or
reminder service on one of our Sites, we may ask you to provide the name,
mailing address, email address, telephone number, mobile phone number, age,
date of birth, anniversary date or other personal annuity date of you, a friend,
a loved one, family members or other third parties, and certain holiday
information that may reveal one's religious background, so that we may send
them or you an email, hint or reminder about an event that could be made more
special with the gift of our products. We may also collect certain financial
information, like your credit card number (or a check or money order if using
such payment method while ordering via mail); whenever we do so, we will
attempt to provide a link to this Policy so that you can confirm how this
information will be used. With this information, we can fill your service and
product orders and better provide you with personalized services. You also may
have the option of importing information into certain Sites from third-party software.
This information may include the types of information described above, as well
as other types of information that you have entered into these third-party
programs.
Non
Personally Identifiable Information: "Non Personally Identifiable
Information" refers to information that does not identify a specific
individual by itself or in combination with other information. We may gather
certain information about you such as age, date of birth, gender, anniversary
date or other personal annuity date of you, a friend, a loved one, family
members or other third parties, certain holiday information that may reveal
one's religious background, as well as consumer purchasing information based
upon where you shop on any one of our Sites. This information may be compiled
and analyzed on both a personal and an aggregated basis. This information may
include the website's Uniform Resource Locator ("URL") that you just
came from, which URL you next go to, what browser you are using, and your
Internet Protocol ("IP") address. A URL is the global address of
documents and other resources on the Internet. An IP address is an identifier
for a computer or device on a Transmission Control Protocol/Internet Protocol
("TCP/IP") network, such as the Internet. Networks use the TCP/IP protocol
to route information based on the IP address of the destination. In other
words, an IP address is a number that is automatically assigned to your
computer whenever you are surfing the Internet, allowing Internet servers to
locate and identify your computer. Computers require IP addresses in order for
users to communicate on the Internet, browse and shop.
2.
Where do we collect information from you and how do we use it?
Our
primary goal in collecting personal information is to provide our visitors with
a superior customized online experience. Among other things, we use customer
contact information to fill orders, contact prior purchasers to inform them of
their order status, to remind customers of events through our reminder
service(s), to send our customers' friends or loved ones greetings, emails or
hints to send our products through a greeting, email a friend or hint service,
and to send service and promotional emails.
We
may perform statistical analyses of aggregate customer behavior. This allows us
to measure relative customer interest in the various areas of each of our Sites
for product development purposes and to improve the design of our Sites. Any
information we collect is used for our own internal purposes to improve the
content and navigation of our Sites, to enhance users' experiences when
visiting our Sites, to customize the content and/or layout of our pages, and to
provide the services required by an individual user. We may also use
information to notify consumers about updates to our Sites, to complete user
initiated transactions, to trace false orders and to contact consumers
directly, or through our third-party service partners, for marketing purposes.
In addition, we may seek to update you or your recipients' personal information
in our records through third party services that provide updated names, emails,
addresses, phone numbers, birth dates and other information. We may then use
this acquired information to enhance our services or marketing efforts to you
or your recipients.
We
gather information in the following ways:
Shopping:
We collect IP addresses for the purposes of system administration, to gather
broad demographic information, and to monitor the level of activity on our
Sites. We collect information from visitors to each of our Sites regarding the
referring URL, your IP address, which browser you used to come to any one of
our Sites, the country, state and telephone area code where your server is
located, and the pages of any one of our Sites that you viewed during your
visit.
Ordering:
When you order from us, we collect Personally Identifiable Information from
you. If you order one of our products or services, we will collect and maintain
your name, email address, mailing address, telephone or mobile number, product
selections, credit card number (or check or money order information if using
such payment methods while ordering via mail), order number, referring URL, IP
address and a password, as well as the recipient's name, address, telephone or
mobile number and email address. We collect this, and other information, as
disclosed in this Policy, in order to fill your order, to communicate with you
about your order, or the recipient, as appropriate, and to send you promotional
materials. Before confirming your order, you will have the opportunity to
review the product order form and make changes and additions to the information
it contains and these changes will be automatically kept for future use. If you
cancel an order or do not complete an order we may collect and use any email
address or other information that you have entered as we would collect and use
it if you had completed an order.
When
an order is placed for delivery to you by a third party we need to collect
Personally Identifiable Information regarding the third party to fulfill the
order. This information includes their name, address, telephone or mobile
number and email address.
Track/Modify
Order: If you use our Track & Modify Your Order service we will gather your
email address and account password, if you have one, in order to locate your
order so that we may give our most recent tracking information, or so that you
may modify the order. If you choose to modify your order, we may collect
information that we would normally collect when you order products, as
explained in the above paragraph.
Notices
to Recipients: If you are a recipient of an order placed by a third party we
may send one or more emails regarding the order, including regarding customer
service issues. In addition, we may send you additional emails in compliance
with applicable laws in order to promote our Sites and services and to seek
your consent to opt in to receive our various newsletters, promotional emails
and other services. If we send you emails notifying you of an order, or that promote
our Sites and services, they will contain an opt out link or email address. We
may also telephone you regarding the shipment of your order. You can also opt
out of receiving newsletters, promotions, non-transactional related emails or
phone calls from us hereunder by calling us at 1-305-805-0827 or by sending an
email to us at unsubscribe@spfloral.com.
Corporate
Account: When you set up a corporate account with us or when you contact us to
inquire about corporate programs (either via email, telephone, letter or our
online web forms), we collect, for example, your name, company name, email and
telephone or mobile number. We may add you to a list for future newsletters and
promotions regarding corporate sales. Upon signing up for a corporate account we
will contact you by either email or telephone to determine how we can best
serve your corporate needs. We will also give you the opportunity to receive
periodic updates regarding our corporate services. If you make purchases
through your corporate account we shall gather similar information that we
gather when you order as an individual, plus certain information regarding your
corporation. You can opt out of receiving newsletters, promotions,
non-transactional related emails or phone calls from us either while you are
completing our online web form, by calling us at 1-305-805-0827 or by sending
an email to us at unsubscribe@spfloral.com.
Surveys
and Polling: In order to improve our services to you, we may ask some of our
customers or product recipients to voluntarily complete surveys online or via
telephone, which may be collected by an independent third party. Individual
survey answers are confidential, although Non Personally Identifiable
Information may be collected and disclosed to third parties. If you do not wish
to participate in a survey, simply decline to participate when asked.
Contests
and Sweepstakes: We may from time to time conduct contests, sweepstakes or
other promotions. Customers who choose to participate may be asked to provide
Personally Identifiable Information. That information may then be used by us
for such purposes as notifying winners and fulfilling promotional obligations
as well as providing electronic newsletters and promotional emails for our
products and/or services (which you can opt out of receiving as described more
fully below).
Newsletters
& Promotional Emails: We may offer free electronic newsletters and
promotional emails for products and/or services offered on any one or more of
our Sites as a service to our prior customers from any of our Sites. We may
send you newsletters and emails periodically listing current specials and deals
from us or through our third-party service partners. However, you will have the
choice to opt out of receiving newsletters and promotional emails for products
and/or services offered on any one or more of our Sites. Once we have processed
your request, we will not send you promotional emails with respect to products
and/or services offered by us through the particular Site(s) of which you had opted
out unless you opt back in to receiving such communications directly or by
making an additional purchase or attempted purchase on one of our Sites. There
may be opportunities to subscribe to an email list that will send you
information about the events on our Sites, but we will only add you to the list
with your consent. To stop receiving our newsletters that pertain to any one or
more of our Sites, send an email to us at unsubscribe@spfloral.com.
Cookies/Clear
GIFs: In conjunction with our third-party service partners, we make limited use
of cookies and clear GIFs to gather information when you visit any one of our
Sites, make a purchase and when you click through to any one of our Sites from
a targeted email, newsletter or partner site. We may also use cookies and clear
GIFs to gather and compile such information about you when you return to our
Sites so that we may better customize our services to you. To find out what
cookies and clear GIFs are and how they can be used, please refer to Section 8
of this Policy below.
Contact
Information and Third-Party Data: If you contact us by telephone, email or
letter, we may keep a record of your contact information, correspondence or
comments. If you report a problem with any one of our Sites, we may collect
such information in a file specific to you. If you provide us feedback through
any one of our Sites, by email or by calling one of our customer service
representatives, we may ask for your name and email address in order to send
you a reply. If other users or third parties send us correspondence about your
activities or purchases on any one of our Sites, or if you are the recipient of
products sent by another customer, we may keep the information in a file
specific to you. If you are using a greeting, hint or reminder service on one
of our Sites, we may ask you to provide the name, mailing address, email
address, telephone number, mobile phone number, age, date of birth, anniversary
date or other personal annuity date of you, a friend, a loved one, family members
or other third parties, and certain holiday information that may reveal one's
religious background, so that we may send them or you a hint or reminder about
an event that could be made more special with the gift of our products. We
store this information for the purpose of sending one or more emails in
connection with such an event. You, the loved one, friend, family member, or
other third party, may contact us at info@spfloral.com to request the removal
of this information from our database.
Greeting,
Hint and Reminder Services: If you choose to use a greeting, email a friend,
hint or reminder service on one of our Sites, we may ask for and store your
name, email address, mailing address, telephone number, mobile phone number,
age, date of birth, gender, certain holiday information that may reveal one's
religious background and other identification and contact information. We may
ask you to provide the name, mailing address, email address, telephone number,
mobile phone number, age, date of birth, anniversary date or other personal
annuity date of you, a friend, a loved one, family members or other third
parties, and certain holiday information that may reveal one's religious
background, so that we may send them or you a hint or reminder about an event
that could be made more special with the gift of our products. Misuse of our
greeting or email a friend service by providing false email addresses or posing
as someone else when sending a greeting or email may result in legal action and
the disclosure of information about you, including your computer's IP address,
as part of any investigation into your actions.
Affiliate
and Partnership Programs: Where applicable, you may purchase products from us
through a link on one of our affiliates' ("Affiliates") websites. We
pay each Affiliate a commission, or a portion of the sales made to those who
link to our Site(s) from the Affiliate's site. Some of our Affiliates may run a
"rewards" or "charity" program (the "Programs").
Under these Programs, participants receive credits based on the commissions an
Affiliate receives from sites such as ours. Participants in such programs can
donate their credits to a chosen charitable organization, or keep them for
their own use and benefit. If you come to our Sites through an Affiliate's
site, make a purchase from us, and you are a participant in such Programs, we
may share your name, e-mail address and the value of your purchases, including
that data necessary for Affiliates to credit participants with purchases made
under their Program, with a third-party service partner, primarily LinkShare,
which collects data for our standard Affiliate program. In addition to
LinkShare, we may also share such information with other third-party Affiliates
if you have registered with their affiliate, affinity or rewards Programs, and
that Affiliate has made sales for you, processed your order and/or if such
third-party Affiliate directed you to one of our Sites.
With
respect to our co-branded or private label sites maintained by us in conjunction
with our business partners, we may share information collected by us to our
business partners under our separate agreements with them. These business
partners may use your personal information to help us communicate with you
about offers from us as well as offers from such partners. However, if you opt
out of receiving newsletters and promotional emails from us, you will
automatically opt out of receiving newsletters and promotional emails from such
business partners through their use of personal information which we collected
from you on our co-branded sites and which we provided to such business
partners. We may ask you to share your information with our business partners
via an opt in or opt out request on such sites. Please note that with respect to
personal information our third-party business partners may collect from you
independent of us and outside the scope of co-branded or private label sites
maintained by us on our servers, we will have no control over the use of such
information by such third-party business partners and the use and gathering of
such data will be subject to the third party's privacy policies.
Registering
for an Affiliate Program: If you would like to register for our Affiliate
Program, please read the terms of our Affiliate Program Agreement. A record of
any and all information submitted to us as part of an Affiliate Program
application will be stored by us and only disclosed by us in an effort to
evaluate such application with prior consent from you.
We
also track customers' traffic patterns throughout their online sessions,
including which pages a customer views while using our Sites. We use your IP
address to diagnose problems with our servers and software and to administer
our Sites.
We
may share aggregated statistics about pages viewed on our Sites and sales and
other shopping information with third parties.
3.
Who is collecting your information?
Except
as otherwise expressly discussed in this Policy, only we collect your
information. This Policy only addresses the use and disclosure of information
we collect from you. We encourage you to ask questions and to be very cautious
before you disclose your Personally Identifiable Information to others. We may
utilize third-party advertising service partners that may collect information
about you through the use of cookies or clear GIFs when you click on its
advertisements, open promotional emails or newsletters or visit our Sites via a
link in a promotional email or newsletter. Any Personally Identifiable
Information that may be gathered in this manner is solely for our use; however,
a third-party advertising service partner may use this information in a
non-personally identifiable aggregated form for its own purposes.
From
time to time, we may utilize the services of third-party survey providers that
may collect Personally Identifiable Information from you for certain services,
including voluntary surveys that are conducted on our behalf and certain of our
reminder services. This may include information regarding you, as well as third
parties about whom you provide information. If you chose to participate in
these surveys, or use these services, this Personally Identifiable Information
may be stored on the servers of the third-party survey providers used by us,
but this Personally Identifiable Information will remain the sole property of
us and will be handled in accordance with this Policy.
We
also utilize third-party providers for our same-day florist delivery service,
wine sales and affinity or cross-sell membership programs. We make sure to
disclose such relationships to you on the website pages where any such
information is being collected from you. Unless otherwise disclosed to you, any
such third-party providers collect information from you solely on our behalf.
In
addition, we may employ one or more third-party service partners that track the
traffic on our Sites. However, the only information that may be gathered by
such third parties is Non Personally Identifiable Information with the
exception of email addresses. For more information about how our third party
service partner tracks traffic on our Sites, as well as information on how to
opt-out of certain aspects of such tracking, please send us an e-mail to info@spfloral.com.
4.
With whom do we share your information?
Except
as otherwise stated in this Policy, we do not sell, trade or rent your
Personally Identifiable Information collected on our Sites to others. The
information collected by our Sites is used to process orders, to keep you
informed about your order status, to notify you of products or special offers
that may be of interest to you, and for statistical purposes for improving our
Sites. We will disclose your Personally Identifiable Information to third
parties for tracking purposes, to charge your credit card (or process your
check or money order, as appropriate), fill your order, improve the
functionality of our Sites, customize our marketing efforts with you and
perform statistical and data analyses, deliver your order and deliver
promotional emails to you from us. These third parties may not use your
Personally Identifiable Information other than to provide the services
requested by us. For example, we must release your credit card number to
confirm payment and release your mailing address information to the delivery
service to deliver products that you ordered. We also share website usage
information we gather from visitors to our Sites who have received a targeted
promotional campaign with our third-party advertising service partner for the
purpose of targeting future campaigns and upgrading visitor information used in
reporting statistics. For this purpose, we and our third-party service partners
note some of the pages you visit on any one of our Sites through the use of
clear GIFs.
From
time to time we may disclose certain information (names, postal addresses and
non-sensitive transactional information such as your purchase history, amounts
paid and products ordered) to direct marketing companies for trade or rental
purposes. You may opt out, or instruct us not to distribute such information to
third parties in the future by sending an email with such instructions to info@spfloral.com;
however, we may not be able to provide you our full range of services if we
cannot distribute certain Personally Identifiable Information.
In
certain circumstances under Florida law, customers of Space Floral LLC are
entitled to certain information regarding any personally identifiable
information (as defined by certain Florida laws) we may share with direct
marketing companies. Personally identifiable information generally is defined
under Florida law as information that identifies specifics about an individual
and can be used to identify, contact, or locate an individual including that
individual's name, mailing address, telephone number, mobile phone number,
email address and other identification and contact information. If you are an
eligible customer of Space Floral LLC and would like to receive a list
detailing the types of personally identifiable information we share with direct
marketing companies and the names and addresses of all direct marketing
companies that we provide personally identifiable information to, please email
us at info@spfloral.com. We will respond to any request for information at such
email address within thirty (30) days.
We
may provide aggregated statistics about our customers, sales, traffic patterns,
and related Site information to third parties that do not include Personally
Identifiable Information. Moreover, we may release account information when we
believe that such release is reasonably necessary to enforce or apply our Terms
and Conditions of Use or to protect the rights, property and safety of our
users, others and ourselves.
Recipient
Requests: From time to time we are contacted by flower and other gift
recipients who ask us who the sender was. If we receive a request from a
recipient asking who sent flowers or another gift we will provide the name and
any other information as contained on the gift message accompanying the flowers
or gift. If there is no gift message filled out or if there is no name on the
gift message we may ask the sender via email. If we receive approval to
disclose the sender's name from the sender via email or in writing, we will
then inform the recipient. If the sender does not reply via email or in writing
or if the sender denies permission, then we will not reveal the sender's
identity to the recipient.
Enforcement
of Law: From time to time, we may be required by law enforcement or judicial
authorities to provide Personally Identifiable Information to the appropriate
governmental authorities. We will disclose Personally Identifiable Information
upon receipt of a court order or subpoena or to cooperate with a law
enforcement investigation. We fully cooperate with law enforcement agencies in
identifying those who use our services for illegal activities. We reserve the
right to report to law enforcement agencies any activities that we in good
faith believe to be unlawful.
Merger
and Acquisitions: In the event of a merger, consolidation, or sale or transfer
of all or substantially all of the assets or business of any one or more of the
Space Floral LLC companies or Sites, one of the assets that would generally be
transferred is the information we collect from our customers (including both
financial records and consumer information). However, the use of this
information by any successor entity would still be governed by the terms of
this Policy, as amended from time to time, including any amendment after such
transaction, and you will continue to have the right to opt out of sharing your
information with third parties.
5.
How can you update or correct your Personally Identifiable Information?
During
the online ordering process you can review, change or delete the information
that you have submitted. We are updating our Sites so that you may change any
of your personal information in your account(s) online at any time. You may ask
us in writing via mail or email at info@spfloral.com to have the information on
your account deleted, updated or corrected; however, because we keep track of
past purchases, you cannot delete information associated with past purchases.
Note that we may retain changed or deleted information for archival or other
purposes.
6.
What are your choices regarding collection, use and distribution of your
information?
We
may from time to time send you email or other communications regarding current
promotions, specials and new additions to our Sites. If you have supplied us
with your telephone number(s) you may receive telephone calls from us with
information or requests for information regarding an order you have placed. You
may opt out, or unsubscribe from our newsletters and non-transactional related
emails by following the unsubscribe instructions in any email you receive from
us by sending an email to us at unsubscribe@spfloral.com. If you make a
purchase or an attempted purchase on one of our Sites, you will be opted back
in to our newsletters and promotional communications until you opt out or unsubscribe
once again.
If
you are using a greeting, email a friend, hint or reminder service on one of
our Sites, then you may have the option of sharing your Personally Identifiable
Information and Non Personally Identifying Information, as well as information
that you have entered regarding third parties, with others. If you share this
information with third parties, these parties are not bound to follow this
Policy and may disclose or use this information in ways we will not.
7.
What security precautions are in place to protect against the loss, misuse or
alteration of your information?
We
employ reasonable security measures to protect the security of the information
you submit to us. The importance of security for all Personally Identifiable
Information associated with our customers is of utmost concern to us. Our
secure servers protect this information using password protection and advanced
encryption, and we may use firewall technology for additional protection.
In
order to most efficiently serve you, credit card transactions and order
fulfillment are handled by established third-party banking institutions,
process agents and distribution institutions. They receive the information they
need to verify and authorize your credit card transactions and to ship your
order. When collecting credit card information for online purchases, we offer
secured server transactions that encrypt your information in transit to thwart
someone from intercepting it and misusing it. When you access your account
information, the information is kept on a secure server. Furthermore, all of
the customer data we collect is protected against unauthorized access by
physical security means.
We
also encourage our partners and service providers to adopt and follow stringent
consumer privacy policies.
8.
Cookies/clear GIFs.
Cookies:
Like many other commercial sites, our Sites utilize standard technologies
called "cookies" and clear GIFs to collect information about how each
of our Sites is used. A cookie is a small data text file, which a website
stores on your computer's hard drive (if your web browser permits) that can
later be retrieved to identify you to us. Cookies were designed to help a
website recognize a user's browser as a previous visitor and thus save and
remember any preferences that may have been set while the user was browsing the
site. A cookie cannot be read by a website other than the one that set the
cookie. Cookies can securely store a customer's password, personalize home
pages, identify which parts of a site have been visited or keep track of
selections, such as those selected in a "shopping cart." For
instance, cookies allow us to prepopulate (or fill in) an email field with your
email address if you revisit one of our Sites and place an order. A cookie cannot
retrieve any other data from your hard drive, pass on a computer virus, or
capture your email address.
We
send a cookie to your hard drive when you make an order to record the product
name, category of product that you ordered, the amount paid, the order number and
any referral codes. No Personally Identifiable Information is recorded. When
you click through to any one of our Sites from a promotional email, our
third-party advertising service partner may send a cookie to your hard drive
recording your IP address and other related information.
Clear
GIFs: At times, we work with third-party service partners that employ clear
GIFs (also known as pixel tags, single pixel GIFs, web beacons or action tags)
for our benefit to help us measure advertising effectiveness. Clear GIFs help
us better manage content on our Sites by informing us of what content is
effective. Clear GIFs are tiny graphics with a unique identifier, similar in
function to cookies, and are used to track the online movements of our users.
The main difference between the two is that clear GIFs are invisible on the
page and are much smaller, about the size of the period at the end of this
sentence. Clear GIFs are not tied to your Personally Identifiable Information.
These
third-party service partners use clear GIFs: (i) in HTML based emails to let us
know which emails have been opened by recipients; (ii) to record when products
have been ordered from our Sites; and (iii) to track the visitor traffic on our
Sites. These clear GIFs allow us to measure the usage of each of our Sites by
our visitors and the effectiveness of certain communications and marketing
campaigns. We may also use clear GIFs in a similar manner in our own emails and
on our Sites.
Clear
GIFs can "work with" existing cookies on a computer if they are both
from the same website or advertising company. That means, for example, that if
a person visited "www.companyX.com", which uses an advertising
company's clear GIF, the website would match the clear GIFs identifier and the
advertising company's cookie ID number, to show the past online behavior for
that computer. This collected information can be shared with the advertising
company. We do, at times, provide such information to our third-party
advertising service partners, but that information can only be used by our
partner for our benefit.
9.
Children, parental consent and privacy.
The
Children's Online Privacy Protection Act took effect on April 21, 2000, and
imposes certain requirements on websites directed toward children under 13 that
collect information on those children, or on websites that know they are
collecting Personally Identifiable Information from children under the age of
13. We want to let you know that it currently is our policy not to collect
Personally Identifiable Information from any person under 13 because children
are not permitted to use the Sites or services on the Sites, and we request
that children under the age of 13 not submit any personal information to us via
the Sites. As one measure to ensure that we do not gather Personally
Identifiable Information from children, we require that all individuals provide
a valid credit card number before completing a purchase order. If we learn that
we have inadvertently gathered Personally Identifiable Information from children
under 13, we shall attempt to notify such child's parent or guardian and erase
such information from our records, unless the child's parent or guardian
consents to our maintaining such information. Our greeting, hint or reminder
services are designed not to gather birthdates (with years) or other personal
information directly from children under 13. However, there may be instances
where you will be allowed to enter birthdates (with years) for children under
13 while using one of our greeting, hint or reminder services whereby no
Personally Identifiable Information other than name may be linked to such
child. This process is designed so that we will not knowingly market to such
children under 13 while being able to provide you with increased functionality
for our greeting, hint or reminder services.
10.
You should carefully review privacy policies of any third-party sites
accessible from any of our Sites and any co-branded websites not covered by
this Policy.
Other
sites accessible through any of our Sites have their own privacy policies and
data collection, use and disclosure practices. Please consult each site's
privacy policy. We are not responsible for the policies or practices of third
parties. Please be aware that our Sites may contain links to other sites on the
Internet that are owned and operated by third parties. The information
practices of those websites linked to our Sites are not covered by this Policy.
These other sites may send their own cookies or clear GIFs to users, collect
data or solicit Personally Identifiable Information. Additionally, other
companies which place advertising on our Sites may collect information about
you when you view or click on their advertising through the use of cookies or
clear GIFs. We cannot control this collection of information. You should
contact these advertisers directly if you have any questions about their use of
the information that they collect.
We
also may have co-branded websites that are maintained by us in connection with
one or more of our third-party business partners but which do not contain this
Policy or a link to this Policy. When you submit information to one of these
co-branded sites you may be submitting it to both Space Floral LLC and our
third-party business partners or just to our third-party business partner. Note
that these co-branded sites may contain, or link to, privacy policies that
contain terms and conditions different than those contained in this Policy.
Again, this Policy only pertains to the information Space Floral LLC collects
and we are not responsible for the privacy policies or practices of our
business partners. We encourage you to read the privacy policies of those
co-branded sites so that you will always know what information we gather and
what information is gathered by our third-party business partner, how each of
us might use that information, to whom each of us will disclose it and what
choices you have.
11.
Contacting us about privacy questions or concerns.
If
you have any questions about this Policy, the practices of any of our Sites, or
your dealings with any of our Sites, please contact us by sending a letter to:
Office of the General Counsel, Space Floral LLC, Inc., P.O. Box 521235, Miami,
FL, 3152, or by sending an email to info@spfloral.com.
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