We at PremiumBlooms.com are proud to send the freshest, most beautiful flowers. Your complete satisfaction is our guarantee. If you are unsatisfied in any way, please contact our customer support center at 1-866-792-1058 Monday to Friday from 8:00 AM to 5:00 PM EST or e-mail us at sales@premiumblooms.com

CANCELLATION POLICY:

Cancellations are required within 48 hours of the date and time you placed your order.

To cancel an order within 48 hours please call 1-305-805-0827, Monday-Friday between the hours of 8:00am-5:00pm Eastern Standard Time, or email: sales@premiumblooms.com and save your email receipt. 

RETURN/REFUND POLICY: 

Claims must be made within 48 Hours of receiving your product, Please contact us at 1-866-792-1058, Monday-Friday between the hours of 8:00am-5:00pm Eastern Standard Time, or email: sales@premiumblooms.com and save your email receipt. 

Important: We are unable to accept returns on flower orders. Please report any issues by calling us  at 1-866-792-1058 within 24 hours of receiving the product.

Note: A credit will be issued to the sender's credit card within 30 days of receipt.