Flower Delivery Information: Please select a delivery address where the flowers can be cared for immediately upon arrival.

Flowers are a perishable item and must be cared for properly.

Refunds will only be accepted if flowers arrive in poor condition. Refunds will not be accepted for circumstances resulting from negligence.

**Cancellations or ANY changes MUST be made within 48 hours of the date/time you placed your order.

Additionally - Acts of God - weather-related conditions - and states of emergencies can delay delivery beyond the stated delivery parameters.

Estimated Arrival Date Schedule: Flowers must be ordered a minimum of 7-10 days in advance of delivery based on shipping schedule below:

Deliveries will be made Tuesday to Friday only (no Saturday - Sunday or Monday deliveries) - no exceptions.

Order Day Estimated Delivery Day Lead time

Note: Due to the variance in monitor color and screen tones - the flowers you receive may vary in color from the image on your computer monitor. If you are purchasing bulk roses to complement your wedding tones - be aware that we cannot guarantee the same variety when more than one case is ordered. We will make every effort - however - to match the shade of color.

Your credit card will be charged when the item ships.

Delivery is not available to Puerto Rico - Alaska or Hawaii.

Bulk Roses are shipped directly from our Ecuadorian or partner flower farms without water tubes. Before shipping your flowers - we prepare them for their journey with proper hydration methods. Just follow these simple steps to help your flowers bloom properly.

1. Remove flowers from box by cutting any straps. Do not remove the cardboard sleeve or the rubber bands holding the flowers together in a bunch.

2. Fill containers with at least 4 inches of fresh- cool water.

3. Add floral food to prevent bacteria from forming in the water and to give added nutrients to the Roses. If you do not have flower food- it can be purchased at any local florist.

4. Remove any leaves that fall below the water line. Not removing the leaves may cause bacteria to form and shorten the Rose's life.

5. Using sharp scissors or a knife - cut the stems diagonally under running water approximately one inch from each stem's bottom edge.

6. Immediately after cutting- place the stems in the prepared water.

7. Allow flowers at least 4 hours to hydrate well. Roses may take up to 12 hours to properly hydrate. Leave the plastic or cardboard packaging around the blooms for a minimum of 4 hours. This will allow the Roses sufficient time to hydrate properly.

8. Keep flowers away from direct sunlight - drafts or excessive heat.

9. To keep the Roses fresh- change the water every 24 to 48 hours or when the water becomes cloudy. Assure that your flowers have sufficient water. The flowers will drink an exceptionally large amount of water upon arrival.

10. We ship our Roses with guard petals in order to protect the blooms during shipping. Upon removal of the protective packaging- remove any brown or discolored guard petals. It is not uncommon to remove an average of 5 to 10 petals per bloom.

Remember that exposing Roses to warmer environments (outside - a hot room - etc) will help the flower bloom - and storing your Roses in a cooler environment will slow down the opening process.